MY RUG SAYS IT IS “RIPSTOP” BUT IT HAS RIPPED. WHY HAS THIS HAPPENED?
The Rip stop weave within the fabric of our Rugs helps to contain rips. The distinctive ‘checkerboard’ pattern of Ripstop is actually a series of reinforced strands interspersed within standard weave fibers and these thicker, stronger areas (the borders of the ‘checkers’) help to prevent a rip from spreading once it starts. Ripstop does not guarantee that the fabric will not rip at all. Importantly, the stronger areas are actually designed to rip should your horse gets caught or stuck in any way.
To view the WeatherBeeta Laboratory please see here
- Hugology is the perfect blend of science and love. The entire WeatherBeeta ComFiTec range is designed with this in mind. The features of the rugs are where science meets love, we spend hours watching horses in fields to totally understand their natural movement and behavior while wearing rugs in all environments and climates, this enables us to develop new innovations for the best protection, comfort, fit and most importantly freedom of movement for your horse.
WHAT SHOULD I DO WITH MY FAULTY GOODS?
It is unusual for products to exhibit faults, however should you feel that you have a faulty item, please contact the retailer where you made the purchase. This is important, as your legal contract of sale is with the Retailer and if a fault is found they will be in the best position to offer a solution.
If you purchased through the WeatherBeeta website please contact our Customer Care Team, here
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